A. Through Customer Care:
1. Call 040-33751200/ 04064892200 from Registered Mobile Number.
2. Request for Unblocking Online Access of trading account.
B. Through Physical Branch Visit:
1. Visit any ICICI direct select branch
2. Fill Form for Unfreezing / unblocking the online access of ICICI Direct Trading Account
3. Provide OVD proof (Aadhar/Passport/Driving licence/Voters id/NREGA Job card/National population register)
4. Account will be activated post verification of submitted documents
Block Online Access is a security feature which will enable you to voluntarily block online access of ICICI Direct trading account when you observe any suspicious/unauthorized activity in your trading account or if you suspect that the credentials of your account have been compromised.
Online access of your Trading Account would be revoked i.e. you won’t be able to login to your trading account through any front end(app/website/traderacer). Post Blocking you will receive an acknowledgement on your registered mobile number and registered email id.
Your Funds & Securities would remain safe & untouched.
Open/Existing positions would remain unaffected. However, I-Sec will have the right to square-off any open positions under the Risk Management measures. Within 1 hour of blocking, you’ll receive an email on your registered email id containing details of your open positions.
No, you’ll not be able to change your trading account’s password until online access is unblocked.
A. Through Website:
1. Log in to account
2. Click on Settings
3. Under My Account click on Block My Account
4. Cancel pending/open orders/requests if any
5. Proceed with Block Online Access
B. Through Customer Care:
1. Call 040-33751200/ 040-46892200 from Registered Mobile Number
2. Request for Blocking Online Access of trading account
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