Block My Account is a security feature which will enable customers to voluntarily block online access to their trading account if customer feels there has been unauthorized access to their trading account or their credentials have been compromised.
All Pending/Open orders would be cancelled & online access to Trading Account would be revoked i.e. you won’t be login to your trading account through any front end(app/website). Within 15 minutes of blocking online access, you will receive an acknowledgement on your registered mobile number as well as registered email id.
Your Funds & Securities would remain safe & untouched.
Open/Existing positions would remain unaffected. However, I-Sec will have the right to square-off any open positions under the Risk Management measures. Within 1 hour of blocking, you’ll receive an email on your registered email id containing details of your open positions.
No, you’ll not be able to change your trading account’s password until online access is unblocked.
A. Through Website:
1. Log in to account
2. Click on Settings
3. Under My Account click on Block My Account
4. Cancel pending/open orders/requests if any
5. Proceed with Block Online Access
B. Through Customer Care:
1. Call 040-33751200 from Registered Mobile Number
2. Request for Blocking Online Access of trading account
A. Through Customer Care:
1. Call 040-33751200 from Registered Mobile Number.
2. Request for Unblocking Online Access of trading account.
B. Through Physical Branch Visit:
1. Visit any ICICI direct select branch
2. Fill Form for Unfreezing / unblocking the online access of ICICI Direct Trading Account
3. Provide OVD proof (Aadhar/Passport/Driving licence/Voters id/NREGA Job card/National population register)
4. Account will be activated post verification of submitted documents
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